Confirm coverage before care
Before a planned dialysis session, diagnostic test or other service, patients should confirm whether the service is covered, whether preauthorization is needed and whether any payer documentation must be presented.
For SHA beneficiaries
SHA contracting, benefit rules, verification and claims processes are subject to current Social Health Authority requirements. Dialife staff can explain the facility's current status and the steps that apply to your service at the time you contact us.
Please verify first. This website does not guarantee coverage, authorization or payment by SHA or any private insurer.
Bring relevant information
- Identification and beneficiary/member details.
- Referral or authorization documentation where required.
- Any communication from the payer relevant to the planned service.