Privacy
Website privacy
Dialife Medical Center respects your privacy and limits the information requested through this website to what is reasonably needed to respond to enquiries.
Callback Requests
If you submit the callback form, Dialife may collect your name, phone number, service of interest, preferred callback time and any short message you choose to provide. This information is used to respond to your request and coordinate contact with the appropriate team.
Please Limit Sensitive Health Information
The callback form is not a patient medical-record portal. Do not submit detailed diagnoses, medical records, identification documents, laboratory reports or other confidential clinical information through the public form unless Dialife specifically provides an approved method for doing so.
Phone and WhatsApp
Information shared through telephone or WhatsApp is subject to the security and privacy characteristics of those communication channels. Patients should avoid sending unnecessary confidential medical information through ordinary messaging.
How Information Is Used
Contact details submitted through the website are used for patient enquiries, scheduling support and service follow-up. Dialife should handle personal and health-related information in accordance with applicable Kenyan data-protection requirements and its internal privacy procedures.
Your Choices
If you prefer not to submit information through the website, you may call the clinic directly or visit the facility for assistance.